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avtivirus help

Discussion in 'General Malware And Security' started by suzzie, Jan 7, 2014.

Page 1 of 2
  1. suzzie

    suzzie Registered Members

    Joined:
    Jan 6, 2014
    Messages:
    16
    Operating System:
    Windows XP Professional
    i just installed Avast and now i can't send emails. never had any problems before. i click send and it does nothing. whats up with that?

    thanks: suzzie
     
    suzzie, Jan 7, 2014
    #1
  3. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    4,994
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Avast shouldn't interfere with sending emails. I'm concerned that you may have already been infected with something.

    1. What were you using before you installed Avast?
    2. What problems were you having that led you to install Avast?
    3. What other protection do you have on your computer?
    4. What do you use to access your email?

    Answers will help us to the next step.
     
    Tony D, Jan 7, 2014
    #2
  4. suzzie

    suzzie Registered Members

    Joined:
    Jan 6, 2014
    Messages:
    16
    Operating System:
    Windows XP Professional
    i was useing McAfee. is it just me or what? i have more problems with antiviris programs like freezing my pc and eventually crashing them, happend several times to me. when i start freezing i unistall what ever program im useing and my pc is like instantly crusing the net,very fast
    Rite now i reinstalled avast and still can't send emails or upload pictures to ebay. when i just unistalled avast i went to see if thats the problem and i could send emails and upload pics to ebay. Now after reinstalling avast i have the same problems. I do uninstall google chrome that comes with avast now days, because google chrome is a joke, my pc barely moves with it in it. Is that the problem?
    also please tell me what other programs are out there besides avast or McAfee.that work. also i i pay for one will that fix the issues? Ive never wanted to pay for what is the most pain in my ass in my life,my computer and its virus protection.
     
    suzzie, Jan 8, 2014
    #3
  5. suzzie

    suzzie Registered Members

    Joined:
    Jan 6, 2014
    Messages:
    16
    Operating System:
    Windows XP Professional
    i also use spyware terminator but don't run it,just start it when needed
     
    suzzie, Jan 8, 2014
    #4
  6. suzzie

    suzzie Registered Members

    Joined:
    Jan 6, 2014
    Messages:
    16
    Operating System:
    Windows XP Professional
    i also use spyware terminator but don't run it,just start it when needed i use internet explorer for my emails,
     
    suzzie, Jan 8, 2014
    #5
  7. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
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    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    Hi suzzie. I am thinking you may have a memory issue amongst other possible issues.
    Download and install free "speccy" and post a screen shot, please.

    http://www.piriform.com/speccy/download
     
    DSTM (Dougie), Jan 8, 2014
    #6
  8. starbuck

    starbuck Administrator - Malware Removal Specialist Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,825
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Hi suzzie

    I think it may be a good idea to have a look and see what is going on with your system.

    Note:
    There are both 32-bit and 64-bit versions of Farbar Recovery Scan Tool available. Please pick the version that matches your operating system's bit type.

    If you are unsure what you're system bit type is..... click Here for help.

    For x32 bit systems download Farbar Recovery Scan Tool and save it to your Desktop.

    For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your Desktop.

    • Double-click the downloaded icon to run the tool.

      [​IMG]
    • When the tool opens click Yes to disclaimer.

      [​IMG]
    • Press Scan button.

      [​IMG]
    • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
    • The first time the tool is run, it also makes another log (Addition.txt). Please copy and paste it to your reply also.

    In your next reply, please submit:
    Both reports from FRST
    also the Speccy screenshot as asked for by DSTM so that he can check the possible memory issue.


    Thanks.
     
    starbuck, Jan 8, 2014
    #7
  9. suzzie

    suzzie Registered Members

    Joined:
    Jan 6, 2014
    Messages:
    16
    Operating System:
    Windows XP Professional
    i did what you said to do and i have the documents your asking for BUT it will not upload them to this post. like i said earlier it wount upload pics either. I can remove avast and see if it will upload then,thanks for your help
     

    Attached Files:

    suzzie, Jan 8, 2014
    #8
  10. suzzie

    suzzie Registered Members

    Joined:
    Jan 6, 2014
    Messages:
    16
    Operating System:
    Windows XP Professional
    i guess it did upload them
    -------------------------------------
    Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 08-01-2014 01
    Ran by Administrator (administrator) on DANIEL-3F40E0A3 on 08-01-2014 14:52:22
    Running from C:\Documents and Settings\Administrator\My Documents
    Microsoft Windows XP Professional Service Pack 3 (X86) OS Language: English(US)
    Internet Explorer Version 8
    Boot Mode: Normal

    ==================== Processes (Whitelisted) ===================

    (AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    (Eastman Kodak Company) C:\WINDOWS\system32\drivers\KodakCCS.exe
    (Ralink Technology, Corp.) C:\Program Files\Ralink\Common\RaRegistry.exe
    () C:\WINDOWS\system32\ScsiAccess.EXE
    (Crawler.com) C:\Program Files\Spyware Terminator\st_rsser.exe
    (TomTom) C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
    (AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe


    ==================== Registry (Whitelisted) ==================

    HKLM\...\Run: [AvastUI.exe] - C:\Program Files\AVAST Software\Avast\AvastUI.exe [3764024 2014-01-08] (AVAST Software)
    HKLM\...\runonceex: [] - [x]

    ==================== Internet (Whitelisted) ====================

    HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com/
    HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    SearchScopes: HKCU - {C04B7D22-5AEC-4561-8F49-27F6269208F6} URL = http://www2.inbox.com/search/dispatcher.aspx?tp=bs&qkw={searchTerms}&tbid=82572&iwk=275&lng=en
    BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
    Toolbar: HKLM - avast! Online Security - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
    Toolbar: HKCU - &Address - {01E04581-4EEE-11D0-BFE9-00AA005B4383} - C:\WINDOWS\system32\browseui.dll (Microsoft Corporation)
    Toolbar: HKCU - &Links - {0E5CBF21-D15F-11D0-8301-00AA005B4383} - C:\WINDOWS\system32\shell32.dll (Microsoft Corporation)
    Toolbar: HKCU - No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No File
    Toolbar: HKCU - No Name - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No File
    Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

    FireFox:
    ========
    FF ProfilePath: C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lsmr1ggm.default
    FF Homepage: hxxp://att.yahoo.com/
    FF Plugin: @microsoft.com/WPF,version=3.5 - c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
    FF Plugin: Adobe Reader - C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
    FF Extension: Yahoo! Toolbar - C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lsmr1ggm.default\Extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
    FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
    FF Extension: Microsoft .NET Framework Assistant - c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

    ========================== Services (Whitelisted) =================

    R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344 2014-01-08] (AVAST Software)
    R2 KodakCCS; C:\Windows\system32\drivers\KodakCCS.exe [294972 2003-06-18] (Eastman Kodak Company)
    R2 RalinkRegistryWriter; C:\Program Files\Ralink\Common\RaRegistry.exe [375872 2011-03-31] (Ralink Technology, Corp.)
    S3 RaMediaServer; C:\Program Files\Ralink\Common\RaMediaServer.exe [621632 2011-03-04] ()
    R2 ScsiAccess; C:\WINDOWS\system32\ScsiAccess.EXE [181312 2003-02-04] ()
    R2 ST2012_Svc; C:\Program Files\Spyware Terminator\st_rsser.exe [587912 2013-10-22] (Crawler.com)
    S2 McShield; "C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe" [x]

    ==================== Drivers (Whitelisted) ====================

    R2 aswMonFlt; C:\WINDOWS\system32\drivers\aswMonFlt.sys [67824 2014-01-08] (AVAST Software)
    R1 aswRdr; C:\WINDOWS\system32\drivers\aswRdr.sys [54832 2014-01-08] (AVAST Software)
    R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [49944 2014-01-08] ()
    R1 aswSnx; C:\WINDOWS\system32\drivers\aswSnx.sys [775952 2014-01-08] (AVAST Software)
    R1 aswSP; C:\WINDOWS\system32\drivers\aswSP.sys [410528 2014-01-08] (AVAST Software)
    R1 aswTdi; C:\WINDOWS\system32\drivers\aswTdi.sys [57672 2014-01-08] (AVAST Software)
    R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [180248 2014-01-08] ()
    R1 DcCam; C:\Windows\System32\DRIVERS\DcCam.sys [36826 2003-06-18] (Eastman Kodak Company)
    S3 DcFpoint; C:\Windows\System32\DRIVERS\DcFpoint.sys [61568 2003-06-18] (Eastman Kodak Company)
    R2 DCFS2K; C:\Windows\System32\drivers\dcfs2k.sys [38997 2003-06-18] (Eastman Kodak Company)
    S3 DcLps; C:\Windows\System32\DRIVERS\DcLps.sys [8058 2003-06-18] (Eastman Kodak Company)
    S3 DcPTP; C:\Windows\System32\DRIVERS\DcPTP.sys [63002 2003-06-18] (Eastman Kodak Company)
    S1 Exportit; C:\Windows\System32\DRIVERS\exportit.sys [138485 2003-06-18] (Eastman Kodak Company)
    R3 IntelC51; C:\Windows\System32\DRIVERS\IntelC51.sys [1339776 2005-05-06] (Intel Corporation)
    R3 IntelC52; C:\Windows\System32\DRIVERS\IntelC52.sys [618880 2006-03-01] (Intel Corporation)
    R3 IntelC53; C:\Windows\System32\DRIVERS\IntelC53.sys [47360 2005-05-06] (Intel Corporation)
    S3 mferkdet; C:\Windows\System32\drivers\mferkdet.sys [92632 2013-02-19] (McAfee, Inc.)
    R3 mohfilt; C:\Windows\System32\DRIVERS\mohfilt.sys [36880 2005-05-06] (Intel Corporation)
    S3 rt2870; C:\Windows\System32\DRIVERS\rt2870.sys [1174976 2011-04-25] (Ralink Technology, Corp.)
    R2 Scutum50; C:\Windows\System32\Drivers\Scutum50.sys [19072 2009-04-21] (Printing Communications Assoc., Inc. (PCAUSA))
    R1 sp_rsdrv2; C:\WINDOWS\system32\drivers\sp_rsdrv2.sys [32768 2011-06-21] ()
    S3 bvrp_pci; No ImagePath
    S2 DgiVecp; \??\C:\WINDOWS\system32\Drivers\DgiVecp.sys [x]
    U2 mfewfpk;
    U5 ScsiPort; C:\Windows\system32\drivers\scsiport.sys [96384 2008-04-13] (Microsoft Corporation)
    S2 SSPORT; \??\C:\WINDOWS\system32\Drivers\SSPORT.sys [x]
    U1 WS2IFSL;

    ==================== NetSvcs (Whitelisted) ===================


    ==================== One Month Created Files and Folders ========

    2014-01-08 14:52 - 2014-01-08 14:52 - 00006483 _____ C:\Documents and Settings\Administrator\My Documents\FRST.txt
    2014-01-08 14:52 - 2014-01-08 14:52 - 00000000 ____D C:\FRST
    2014-01-08 14:51 - 2014-01-08 14:51 - 01065947 _____ (Farbar) C:\Documents and Settings\Administrator\My Documents\FRST.exe
    2014-01-08 14:35 - 2014-01-08 14:35 - 00000654 _____ C:\Documents and Settings\All Users\Desktop\Speccy.lnk
    2014-01-08 14:35 - 2014-01-08 14:35 - 00000000 ____D C:\Program Files\Speccy
    2014-01-08 14:34 - 2014-01-08 14:34 - 04779896 _____ (Piriform Ltd) C:\Documents and Settings\Administrator\My Documents\spsetup124.exe
    2014-01-08 08:36 - 2014-01-08 08:39 - 00000000 ____D C:\Program Files\GUM27F.tmp
    2014-01-08 08:36 - 2014-01-08 08:36 - 49940480 _____ C:\Program Files\GUT280.tmp
    2014-01-08 08:31 - 2014-01-08 08:31 - 00001733 _____ C:\Documents and Settings\All Users\Desktop\avast! Free Antivirus.lnk
    2014-01-08 08:31 - 2014-01-08 08:31 - 00000000 ____D C:\Documents and Settings\All Users\Start Menu\Programs\Avast
    2014-01-08 08:31 - 2014-01-08 08:31 - 00000000 ____D C:\Documents and Settings\Administrator\Application Data\AVAST Software
    2014-01-08 08:30 - 2014-01-08 14:35 - 00000378 ____H C:\WINDOWS\Tasks\avast! Emergency Update.job
    2014-01-08 08:27 - 2014-01-08 08:27 - 00775952 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswSnx.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00410528 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswSP.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00270240 _____ (AVAST Software) C:\WINDOWS\system32\aswBoot.exe
    2014-01-08 08:27 - 2014-01-08 08:27 - 00180248 _____ C:\WINDOWS\system32\Drivers\aswVmm.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00067824 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswMonFlt.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00057672 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswTdi.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00054832 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswRdr.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00049944 _____ C:\WINDOWS\system32\Drivers\aswRvrt.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00043152 _____ (AVAST Software) C:\WINDOWS\avastSS.scr
    2014-01-08 08:26 - 2014-01-08 08:26 - 00000000 ____D C:\Program Files\AVAST Software
    2014-01-08 01:24 - 2014-01-08 01:24 - 00845944 _____ C:\Documents and Settings\Administrator\My Documents\PandaCloudAntivirus.exe
    2014-01-07 20:52 - 2014-01-07 20:52 - 19158336 _____ C:\Documents and Settings\Administrator\My Documents\PRO2K3XP_32.exe
    2014-01-05 10:57 - 2014-01-08 14:32 - 00000000 ____D C:\Program Files\Google
    2014-01-05 10:57 - 2014-01-08 08:49 - 00000000 ____D C:\Documents and Settings\Administrator\Local Settings\Application Data\Google
    2014-01-05 10:55 - 2014-01-08 08:26 - 00000000 ____D C:\Documents and Settings\All Users\Application Data\AVAST Software
    2014-01-05 10:55 - 2014-01-05 10:55 - 91412976 _____ (AVAST Software) C:\Documents and Settings\Administrator\My Documents\avast_free_antivirus_setup.exe
    2014-01-03 08:40 - 2014-01-03 08:40 - 00000000 ____D C:\bcc7fa86cec9dda48da5d7b62b
    2014-01-02 15:06 - 2014-01-02 15:06 - 00000074 _____ C:\lxcz.log
    2014-01-01 18:00 - 2007-02-08 17:50 - 00537520 _____ ( ) C:\WINDOWS\system32\lxczcoms(2)(2).exe
    2014-01-01 14:55 - 2014-01-01 14:55 - 00000000 ____D C:\Documents and Settings\Administrator\Application Data\FaxCtr
    2014-01-01 14:50 - 2014-01-03 08:36 - 00000000 ____D C:\Program Files\Lexmark Fax Solutions
    2014-01-01 14:50 - 2014-01-01 14:50 - 00000000 ____D C:\Documents and Settings\All Users\Application Data\FaxCtr
    2014-01-01 14:50 - 2006-04-28 04:16 - 00098304 _____ (Data Techniques, Inc.) C:\WINDOWS\system32\IM31XPNG.DEL
    2014-01-01 14:50 - 2006-04-28 04:16 - 00069632 _____ (Data Techniques, Inc.) C:\WINDOWS\system32\IM31XTIF.DEL
    2014-01-01 14:50 - 2006-04-28 04:16 - 00049152 _____ (Data Techniques, Inc.) C:\WINDOWS\system32\IM31IMG.DIL
    2014-01-01 14:49 - 2014-01-03 08:36 - 00000000 ____D C:\Program Files\Abbyy FineReader 6.0 Sprint
    2014-01-01 14:48 - 2014-01-03 08:36 - 00000000 ____D C:\Program Files\Lexmark 1200 Series
    2014-01-01 14:47 - 2014-01-01 18:08 - 00024896 _____ C:\WINDOWS\system32\LexFiles.ulf
    2014-01-01 14:47 - 2007-02-08 17:44 - 00001851 ____R C:\WINDOWS\system32\lxcz.loc
    2013-12-30 08:21 - 2014-01-03 08:40 - 00000000 ____D C:\3be5a92f135fed818db96b3e
    2013-12-30 08:18 - 2013-12-30 08:18 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB958655-v2$
    2013-12-30 08:17 - 2013-12-30 08:18 - 00004771 _____ C:\WINDOWS\KB958655-v2.log
    2013-12-30 08:16 - 2013-12-30 08:17 - 00008298 _____ C:\WINDOWS\KB942288-v3.log
    2013-12-30 08:16 - 2013-12-30 08:17 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB942288-v3$
    2013-12-28 07:18 - 2011-03-06 12:19 - 00008779 _____ C:\Documents and Settings\Administrator\My Documents\ART SALES 2010.ods
    2013-12-17 08:13 - 2013-12-27 22:21 - 00000254 _____ C:\Documents and Settings\Administrator\Desktop\Wood Art Creations Art gallery.url
    2013-12-16 08:03 - 2013-12-16 08:03 - 00000000 __SHD C:\found.000
    2013-12-13 22:05 - 2008-04-14 05:41 - 00021504 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\hidserv.dll
    2013-12-13 22:05 - 2008-04-14 05:41 - 00021504 _____ (Microsoft Corporation) C:\WINDOWS\system32\hidserv.dll
    2013-12-13 22:05 - 2001-08-17 13:48 - 00012160 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\mouhid.sys
    2013-12-13 22:05 - 2001-08-17 13:48 - 00012160 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mouhid.sys
    2013-12-11 08:16 - 2013-12-11 08:17 - 00012526 _____ C:\WINDOWS\KB2898785-IE8.log
    2013-12-11 08:16 - 2013-12-11 08:16 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB2904266$
    2013-12-11 08:16 - 2013-12-11 08:16 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB2898715$
    2013-12-11 08:15 - 2013-12-11 08:16 - 00004845 _____ C:\WINDOWS\KB2904266.log
    2013-12-11 08:11 - 2013-12-11 08:11 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB2893294$
    2013-12-11 08:10 - 2013-12-11 08:10 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB2893984$
    2013-12-11 08:10 - 2013-12-11 08:10 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB2892075$
    2013-12-11 08:07 - 2013-12-11 08:16 - 00009958 _____ C:\WINDOWS\KB2898715.log
    2013-12-11 08:07 - 2013-12-11 08:11 - 00009573 _____ C:\WINDOWS\KB2893984.log
    2013-12-11 08:07 - 2013-12-11 08:11 - 00008821 _____ C:\WINDOWS\KB2893294.log
    2013-12-11 08:07 - 2013-12-11 08:10 - 00007993 _____ C:\WINDOWS\KB2892075.log
    2013-12-10 20:21 - 2013-12-27 18:35 - 00000304 _____ C:\Documents and Settings\Administrator\Desktop\Etsy - Sold Orders.url
    2013-12-09 23:38 - 2013-12-09 23:38 - 00000182 _____ C:\drwtsn32.log

    ==================== One Month Modified Files and Folders =======

    2014-01-08 14:52 - 2014-01-08 14:52 - 00006483 _____ C:\Documents and Settings\Administrator\My Documents\FRST.txt
    2014-01-08 14:52 - 2014-01-08 14:52 - 00000000 ____D C:\FRST
    2014-01-08 14:51 - 2014-01-08 14:51 - 01065947 _____ (Farbar) C:\Documents and Settings\Administrator\My Documents\FRST.exe
    2014-01-08 14:40 - 2013-09-28 12:22 - 00520626 _____ C:\WINDOWS\setupapi.log
    2014-01-08 14:35 - 2014-01-08 14:35 - 00000654 _____ C:\Documents and Settings\All Users\Desktop\Speccy.lnk
    2014-01-08 14:35 - 2014-01-08 14:35 - 00000000 ____D C:\Program Files\Speccy
    2014-01-08 14:35 - 2014-01-08 08:30 - 00000378 ____H C:\WINDOWS\Tasks\avast! Emergency Update.job
    2014-01-08 14:34 - 2014-01-08 14:34 - 04779896 _____ (Piriform Ltd) C:\Documents and Settings\Administrator\My Documents\spsetup124.exe
    2014-01-08 14:32 - 2014-01-05 10:57 - 00000000 ____D C:\Program Files\Google
    2014-01-08 14:30 - 2013-09-28 17:33 - 00000441 _____ C:\WINDOWS\system32\Drivers\etc\hosts.ics
    2014-01-08 14:30 - 2013-09-28 16:31 - 02064294 _____ C:\WINDOWS\WindowsUpdate.log
    2014-01-08 14:30 - 2004-08-04 05:00 - 00002206 _____ C:\WINDOWS\system32\wpa.dbl
    2014-01-08 14:29 - 2013-09-28 16:36 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
    2014-01-08 09:18 - 2013-09-28 16:37 - 00000178 ___SH C:\Documents and Settings\Administrator\ntuser.ini
    2014-01-08 09:18 - 2013-09-28 16:36 - 00032492 _____ C:\WINDOWS\SchedLgU.Txt
    2014-01-08 08:49 - 2014-01-05 10:57 - 00000000 ____D C:\Documents and Settings\Administrator\Local Settings\Application Data\Google
    2014-01-08 08:44 - 2013-09-28 16:37 - 00000803 _____ C:\Documents and Settings\Administrator\Start Menu\Programs\Internet Explorer.lnk
    2014-01-08 08:39 - 2014-01-08 08:36 - 00000000 ____D C:\Program Files\GUM27F.tmp
    2014-01-08 08:36 - 2014-01-08 08:36 - 49940480 _____ C:\Program Files\GUT280.tmp
    2014-01-08 08:31 - 2014-01-08 08:31 - 00001733 _____ C:\Documents and Settings\All Users\Desktop\avast! Free Antivirus.lnk
    2014-01-08 08:31 - 2014-01-08 08:31 - 00000000 ____D C:\Documents and Settings\All Users\Start Menu\Programs\Avast
    2014-01-08 08:31 - 2014-01-08 08:31 - 00000000 ____D C:\Documents and Settings\Administrator\Application Data\AVAST Software
    2014-01-08 08:27 - 2014-01-08 08:27 - 00775952 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswSnx.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00410528 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswSP.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00270240 _____ (AVAST Software) C:\WINDOWS\system32\aswBoot.exe
    2014-01-08 08:27 - 2014-01-08 08:27 - 00180248 _____ C:\WINDOWS\system32\Drivers\aswVmm.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00067824 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswMonFlt.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00057672 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswTdi.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00054832 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswRdr.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00049944 _____ C:\WINDOWS\system32\Drivers\aswRvrt.sys
    2014-01-08 08:27 - 2014-01-08 08:27 - 00043152 _____ (AVAST Software) C:\WINDOWS\avastSS.scr
    2014-01-08 08:26 - 2014-01-08 08:26 - 00000000 ____D C:\Program Files\AVAST Software
    2014-01-08 08:26 - 2014-01-05 10:55 - 00000000 ____D C:\Documents and Settings\All Users\Application Data\AVAST Software
    2014-01-08 01:24 - 2014-01-08 01:24 - 00845944 _____ C:\Documents and Settings\Administrator\My Documents\PandaCloudAntivirus.exe
    2014-01-07 20:52 - 2014-01-07 20:52 - 19158336 _____ C:\Documents and Settings\Administrator\My Documents\PRO2K3XP_32.exe
    2014-01-07 20:02 - 2013-09-29 20:52 - 00000443 _____ C:\Documents and Settings\Administrator\Desktop\Outlook - laneswoodstuff@hotmail.com.url
    2014-01-06 18:15 - 2013-09-28 12:21 - 00000211 ___SH C:\boot.ini
    2014-01-06 18:15 - 2004-08-04 05:00 - 00000477 _____ C:\WINDOWS\win.ini
    2014-01-06 18:15 - 2004-08-04 05:00 - 00000227 _____ C:\WINDOWS\system.ini
    2014-01-06 18:14 - 2013-10-04 14:38 - 00001054 _____ C:\Documents and Settings\Administrator\Start Menu\Programs\magicJack.lnk
    2014-01-06 18:14 - 2013-10-04 14:38 - 00001048 _____ C:\Documents and Settings\Administrator\Desktop\magicJack.lnk
    2014-01-06 18:14 - 2013-10-04 14:37 - 00000000 ____D C:\Documents and Settings\Administrator\Application Data\mjusbsp
    2014-01-05 10:55 - 2014-01-05 10:55 - 91412976 _____ (AVAST Software) C:\Documents and Settings\Administrator\My Documents\avast_free_antivirus_setup.exe
    2014-01-05 10:49 - 2013-09-29 20:27 - 00000000 ____D C:\Program Files\McAfee
    2014-01-05 10:49 - 2013-09-29 08:00 - 00000000 ____D C:\Documents and Settings\All Users\Application Data\McAfee
    2014-01-04 21:55 - 2013-09-29 20:41 - 00000332 _____ C:\Documents and Settings\Administrator\Desktop\Bank of America Online Banking Sign In Online ID.url
    2014-01-03 09:47 - 2013-11-20 09:39 - 00000000 ____D C:\Documents and Settings\All Users\Application Data\Spyware Terminator
    2014-01-03 08:40 - 2014-01-03 08:40 - 00000000 ____D C:\bcc7fa86cec9dda48da5d7b62b
    2014-01-03 08:40 - 2013-12-30 08:21 - 00000000 ____D C:\3be5a92f135fed818db96b3e
    2014-01-03 08:40 - 2013-09-28 16:37 - 00000000 ____D C:\Documents and Settings\Administrator
    2014-01-03 08:40 - 2013-09-28 16:36 - 00000000 __SHD C:\Documents and Settings\NetworkService
    2014-01-03 08:40 - 2013-09-28 16:36 - 00000000 __SHD C:\Documents and Settings\LocalService
    2014-01-03 08:40 - 2013-09-28 16:29 - 00000000 ____D C:\WINDOWS\Registration
    2014-01-03 08:36 - 2014-01-01 14:50 - 00000000 ____D C:\Program Files\Lexmark Fax Solutions
    2014-01-03 08:36 - 2014-01-01 14:49 - 00000000 ____D C:\Program Files\Abbyy FineReader 6.0 Sprint
    2014-01-03 08:36 - 2014-01-01 14:48 - 00000000 ____D C:\Program Files\Lexmark 1200 Series
    2014-01-03 08:32 - 2013-09-28 16:28 - 00000000 ___RD C:\Documents and Settings\All Users\Start Menu\Programs\Accessories
    2014-01-03 08:32 - 2013-09-28 12:16 - 00000000 ____D C:\WINDOWS\twain_32
    2014-01-03 08:28 - 2013-09-28 12:25 - 00000216 _____ C:\WINDOWS\wiadebug.log
    2014-01-03 08:22 - 2013-09-28 12:25 - 00000048 _____ C:\WINDOWS\wiaservc.log
    2014-01-02 15:06 - 2014-01-02 15:06 - 00000074 _____ C:\lxcz.log
    2014-01-01 20:16 - 2013-09-29 21:02 - 00000675 _____ C:\Documents and Settings\Administrator\Desktop\My eBay Summary.url
    2014-01-01 19:53 - 2013-09-29 20:38 - 00001024 ____H C:\WINDOWS\system32\config\ELAM.LOG
    2014-01-01 18:08 - 2014-01-01 14:47 - 00024896 _____ C:\WINDOWS\system32\LexFiles.ulf
    2014-01-01 14:55 - 2014-01-01 14:55 - 00000000 ____D C:\Documents and Settings\Administrator\Application Data\FaxCtr
    2014-01-01 14:50 - 2014-01-01 14:50 - 00000000 ____D C:\Documents and Settings\All Users\Application Data\FaxCtr
    2013-12-30 08:18 - 2013-12-30 08:18 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB958655-v2$
    2013-12-30 08:18 - 2013-12-30 08:17 - 00004771 _____ C:\WINDOWS\KB958655-v2.log
    2013-12-30 08:18 - 2013-09-28 12:23 - 01113308 _____ C:\WINDOWS\iis6.log
    2013-12-30 08:18 - 2013-09-28 12:23 - 01000768 _____ C:\WINDOWS\FaxSetup.log
    2013-12-30 08:18 - 2013-09-28 12:23 - 00487601 _____ C:\WINDOWS\ocgen.log
    2013-12-30 08:18 - 2013-09-28 12:23 - 00460612 _____ C:\WINDOWS\tsoc.log
    2013-12-30 08:18 - 2013-09-28 12:23 - 00343452 _____ C:\WINDOWS\comsetup.log
    2013-12-30 08:18 - 2013-09-28 12:23 - 00313068 _____ C:\WINDOWS\msmqinst.log
    2013-12-30 08:18 - 2013-09-28 12:23 - 00206414 _____ C:\WINDOWS\ntdtcsetup.log
    2013-12-30 08:18 - 2013-09-28 12:23 - 00175744 _____ C:\WINDOWS\netfxocm.log
    2013-12-30 08:18 - 2013-09-28 12:23 - 00070057 _____ C:\WINDOWS\MedCtrOC.log
    2013-12-30 08:18 - 2013-09-28 12:23 - 00055424 _____ C:\WINDOWS\ocmsn.log
    2013-12-30 08:18 - 2013-09-28 12:23 - 00051210 _____ C:\WINDOWS\tabletoc.log
    2013-12-30 08:18 - 2013-09-28 12:23 - 00050155 _____ C:\WINDOWS\msgsocm.log
    2013-12-30 08:18 - 2013-09-28 12:23 - 00001393 _____ C:\WINDOWS\imsins.log
    2013-12-30 08:17 - 2013-12-30 08:16 - 00008298 _____ C:\WINDOWS\KB942288-v3.log
    2013-12-30 08:17 - 2013-12-30 08:16 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB942288-v3$
    2013-12-30 08:17 - 2013-09-28 12:23 - 00001393 _____ C:\WINDOWS\imsins.BAK
    2013-12-30 08:17 - 2013-09-28 12:16 - 00000000 ____D C:\WINDOWS\system32\mui
    2013-12-27 22:21 - 2013-12-17 08:13 - 00000254 _____ C:\Documents and Settings\Administrator\Desktop\Wood Art Creations Art gallery.url
    2013-12-27 18:35 - 2013-12-10 20:21 - 00000304 _____ C:\Documents and Settings\Administrator\Desktop\Etsy - Sold Orders.url
    2013-12-16 08:03 - 2013-12-16 08:03 - 00000000 __SHD C:\found.000
    2013-12-13 22:05 - 2013-09-28 12:21 - 00172244 _____ C:\WINDOWS\setupact.log
    2013-12-11 08:32 - 2013-09-28 12:21 - 00193776 _____ C:\WINDOWS\system32\FNTCACHE.DAT
    2013-12-11 08:17 - 2013-12-11 08:16 - 00012526 _____ C:\WINDOWS\KB2898785-IE8.log
    2013-12-11 08:17 - 2013-09-28 18:16 - 00153096 _____ C:\WINDOWS\updspapi.log
    2013-12-11 08:16 - 2013-12-11 08:16 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB2904266$
    2013-12-11 08:16 - 2013-12-11 08:16 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB2898715$
    2013-12-11 08:16 - 2013-12-11 08:15 - 00004845 _____ C:\WINDOWS\KB2904266.log
    2013-12-11 08:16 - 2013-12-11 08:07 - 00009958 _____ C:\WINDOWS\KB2898715.log
    2013-12-11 08:16 - 2013-09-29 19:20 - 00012744 _____ C:\WINDOWS\system32\TZLog.log
    2013-12-11 08:16 - 2013-09-29 08:26 - 00000000 ____D C:\WINDOWS\ie8updates
    2013-12-11 08:15 - 2013-10-09 16:37 - 00000000 ____D C:\WINDOWS\system32\MRT
    2013-12-11 08:11 - 2013-12-11 08:11 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB2893294$
    2013-12-11 08:11 - 2013-12-11 08:07 - 00009573 _____ C:\WINDOWS\KB2893984.log
    2013-12-11 08:11 - 2013-12-11 08:07 - 00008821 _____ C:\WINDOWS\KB2893294.log
    2013-12-11 08:11 - 2013-09-29 08:22 - 88123800 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
    2013-12-11 08:10 - 2013-12-11 08:10 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB2893984$
    2013-12-11 08:10 - 2013-12-11 08:10 - 00000000 __HDC C:\WINDOWS\$NtUninstallKB2892075$
    2013-12-11 08:10 - 2013-12-11 08:07 - 00007993 _____ C:\WINDOWS\KB2892075.log
    2013-12-09 23:38 - 2013-12-09 23:38 - 00000182 _____ C:\drwtsn32.log

    Some content of TEMP:
    ====================
    C:\Documents and Settings\Administrator\Local Settings\Temp\3.1.60.2-EasyShrx.Dll
    C:\Documents and Settings\Administrator\Local Settings\Temp\IE8-WindowsXP-x86-ENU.exe
    C:\Documents and Settings\Administrator\Local Settings\Temp\lowproc.exe
    C:\Documents and Settings\Administrator\Local Settings\Temp\oi_{F93336BA-EBC7-4EC1-82D6-73947CEF4E64}.exe
    C:\Documents and Settings\Administrator\Local Settings\Temp\RealPlayer_20130826.exe
    C:\Documents and Settings\Administrator\Local Settings\Temp\rtdrvmon.exe
    C:\Documents and Settings\Administrator\Local Settings\Temp\stubhelper.dll
    C:\Documents and Settings\Administrator\Local Settings\Temp\UNINSTALL.EXE


    ==================== Bamital & volsnap Check =================

    C:\Windows\explorer.exe => MD5 is legit
    C:\Windows\System32\winlogon.exe => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\services.exe => MD5 is legit
    C:\Windows\System32\User32.dll => MD5 is legit
    C:\Windows\System32\userinit.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit
    C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

    ==================== End Of Log ============================

    Additional scan result of Farbar Recovery Scan Tool (x86) Version: 08-01-2014 01
    Ran by Administrator at 2014-01-08 14:53:33
    Running from C:\Documents and Settings\Administrator\My Documents
    Boot Mode: Normal
    ==========================================================


    ==================== Security Center ========================

    AV: avast! Antivirus (Disabled - Up to date) {7591DB91-41F0-48A3-B128-1A293FD8233D}

    ==================== Installed Programs ======================

    Adobe Flash Player 11 ActiveX (Version: 11.8.800.175 - Adobe Systems Incorporated)
    Adobe Reader XI (11.0.05) (Version: 11.0.05 - Adobe Systems Incorporated)
    aspi (Version: 3.00.0008.0000 - Eastman Kodak Company) Hidden
    avast! Free Antivirus (Version: 9.0.2011 - Avast Software)
    CCHelp (Version: 3.00.0010.0000 - Easlman Kodak Company) Hidden
    CCScore (Version: 3.01.0001.0014 - Eastman Kodak) Hidden
    CR2 (Version: 3.01.0001.0003 - Eastman Kodak Company) Hidden
    Dell Driver Reset Tool (Version: 1.02.0000 - Dell Inc.)
    ESSAdpt (Version: 3.01.0001.0001 - Eastman Kodak Company) Hidden
    ESSANUP (Version: 3.01.0001.0001 - Eastman Kodak Company) Hidden
    ESSBrwr (Version: 3.01.0001.0001 - Eastman Kodak Company) Hidden
    ESSCAM (Version: 3.01.0001.0001 - Eastman Kodak Company) Hidden
    ESSCDBK (Version: 3.01.0001.0001 - Eastman Kodak Company) Hidden
    ESScore (Version: 3.01.0001.0003 - Eastman Kodak) Hidden
    ESSgui (Version: 3.01.0001.0001 - Eastman Kodak) Hidden
    ESShelp (Version: 3.01.0001.0001 - Eastman Kodak Company) Hidden
    ESSini (Version: 3.01.0001.0002 - Eastman Kodak) Hidden
    ESSPCD (Version: 3.01.0001.0001 - Eastman Kodak Company) Hidden
    ESSTUTOR (Version: 3.01.0001.0002 - Eastman Kodak Company) Hidden
    ESSvpaht (Version: 3.01.0001.0001 - Eastman Kodak) Hidden
    ESSvpot (Version: 3.01.0001.0001 - Eastman Kodak) Hidden
    Intel(R) 537EP V9x DF PCI Modem (Version: - )
    Intel(R) Extreme Graphics 2 Driver (Version: 6.14.10.4396 - )
    Intel(R) PRO Network Adapters and Drivers (Version: - )
    Kodak EasyShare software (Version: - Eastman Kodak Company)
    KSU (Version: 612.7.0013.0000 - Eastman Kodak Compnay) Hidden
    magicJack (Version: 2.0.6073.4413 - magicJack L.P.)
    Maintenance Samsung ML-1660 Series (Version: - Samsung Electronics Co., Ltd.)
    Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729 - Microsoft Corporation)
    Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729 - Microsoft Corporation)
    Microsoft .NET Framework 3.5 SP1 (Version: - Microsoft Corporation)
    Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
    Microsoft Digital Image Pro 9 (Version: 9.0.0.0000 - Microsoft Corporation)
    Microsoft Digital Image Pro 9 (Version: 9.0.0.0000 - Microsoft Corporation) Hidden
    Modem Helper (Version: 2.28 - BVRP Software)
    MSN (Version: - )
    MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0 - Microsoft Corporation)
    MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0 - Microsoft Corporation)
    Notifier (Version: 3.01.0001.0002 - Eastman Kodak Company) Hidden
    OTtBP (Version: 3.00.0007.0000 - Eastman Kodak Company) Hidden
    PCDLNCH (Version: 3.01.0001.0001 - Eastman Kodak Company) Hidden
    QuickTime (Version: - )
    Ralink RT2870 Wireless LAN Card (Version: 1.5.12.0 - Ralink)
    SFR (Version: 3.01.0001.0001 - Eastman Kodak Company) Hidden
    SFR2 (Version: 3.00.0004.0000 - Eastman Kodak Company) Hidden
    Shared C Run-time for x86 (Version: 10.0.0 - McAfee) Hidden
    SoundMAX (Version: 5.12.01.5246 - Analog Devices)
    Speccy (Version: 1.24 - Piriform)
    Spyware Terminator 2012 (Version: 3.0.0.82 - Crawler, LLC)
    TomTom HOME (Version: 2.9.7 - TomTom)
    TomTom HOME Visual Studio Merge Modules (Version: 1.0.2 - TomTom International B.V.)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1 - Microsoft Corporation)
    Update for Windows Internet Explorer 8 (KB2598845) (Version: 1 - Microsoft Corporation)
    Update for Windows XP (KB2345886) (Version: 1 - Microsoft Corporation)
    Update for Windows XP (KB2467659) (Version: 1 - Microsoft Corporation)
    Update for Windows XP (KB2661254-v2) (Version: 2 - Microsoft Corporation)
    Update for Windows XP (KB2749655) (Version: 1 - Microsoft Corporation)
    Update for Windows XP (KB2863058) (Version: 1 - Microsoft Corporation)
    Update for Windows XP (KB2904266) (Version: 1 - Microsoft Corporation)
    Update for Windows XP (KB898461) (Version: 1 - Microsoft Corporation)
    Update for Windows XP (KB951978) (Version: 1 - Microsoft Corporation)
    Update for Windows XP (KB955759) (Version: 1 - Microsoft Corporation)
    Update for Windows XP (KB968389) (Version: 1 - Microsoft Corporation)
    Update for Windows XP (KB971029) (Version: 1 - Microsoft Corporation)
    Update for Windows XP (KB973815) (Version: 1 - Microsoft Corporation)
    WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
    Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0 - Microsoft Corporation)
    Windows Internet Explorer 8 (Version: 20090308.140743 - Microsoft Corporation)
    Windows PowerShell(TM) 1.0 (Version: 2 - Microsoft Corporation)
    Windows XP Service Pack 3 (Version: 20080414.031525 - Microsoft Corporation)

    ==================== Restore Points =========================

    28-12-2013 13:53:46 System Checkpoint
    30-12-2013 13:17:21 Installed Windows XP KB942288-v3.
    30-12-2013 13:18:17 Installed Windows XP KB958655-v2.
    31-12-2013 23:27:18 System Checkpoint
    01-01-2014 19:51:16 Printer Driver Lexmark Print-2-Fax Printer Installed
    01-01-2014 20:01:14 Restore Operation
    01-01-2014 23:08:01 Printer Driver Lexmark Print-2-Fax Printer Installed
    03-01-2014 13:28:15 Restore Operation
    05-01-2014 04:02:48 System Checkpoint
    05-01-2014 15:56:03 avast! antivirus system restore point
    08-01-2014 01:36:28 System Checkpoint
    08-01-2014 06:33:09 avast! antivirus system restore point
    08-01-2014 13:26:27 avast! antivirus system restore point

    ==================== Hosts content: ==========================

    2004-08-04 05:00 - 2004-08-04 05:00 - 00000734 ____A C:\WINDOWS\system32\Drivers\etc\hosts
    127.0.0.1 localhost

    ==================== Scheduled Tasks (whitelisted) =============

    Task: C:\WINDOWS\Tasks\avast! Emergency Update.job => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe

    ==================== Loaded Modules (whitelisted) =============

    2014-01-08 08:44 - 2014-01-08 06:03 - 02153472 _____ () C:\Program Files\AVAST Software\Avast\defs\14010800\algo.dll
    2013-09-29 02:00 - 2009-08-10 02:07 - 00026624 _____ () C:\WINDOWS\system32\ssp7ml3.dll
    2014-01-08 08:27 - 2014-01-08 08:27 - 19336120 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll

    ==================== Alternate Data Streams (whitelisted) =========


    ==================== Safe Mode (whitelisted) ===================


    ==================== Faulty Device Manager Devices =============


    ==================== Event log errors: =========================

    Application errors:
    ==================
    Error: (01/05/2014 04:06:24 PM) (Source: Application Hang) (User: )
    Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    Error: (01/05/2014 04:05:34 PM) (Source: Application Hang) (User: )
    Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    Error: (01/05/2014 04:04:00 PM) (Source: Application Hang) (User: )
    Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    Error: (01/04/2014 09:43:28 PM) (Source: Application Hang) (User: )
    Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    Error: (01/03/2014 09:17:35 AM) (Source: McLogEvent) (User: NT AUTHORITY)
    Description: 1

    Error: (01/03/2014 08:43:01 AM) (Source: McLogEvent) (User: NT AUTHORITY)
    Description: 3

    Error: (01/03/2014 08:41:37 AM) (Source: McLogEvent) (User: NT AUTHORITY)
    Description: 3

    Error: (01/01/2014 03:05:17 PM) (Source: McLogEvent) (User: NT AUTHORITY)
    Description: 3

    Error: (01/01/2014 03:04:59 PM) (Source: McLogEvent) (User: NT AUTHORITY)
    Description: 3

    Error: (12/29/2013 02:47:45 PM) (Source: Application Hang) (User: )
    Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


    System errors:
    =============
    Error: (01/08/2014 02:30:06 PM) (Source: Service Control Manager) (User: )
    Description: The SSPORT service failed to start due to the following error:
    %%2

    Error: (01/08/2014 02:30:06 PM) (Source: Service Control Manager) (User: )
    Description: The McAfee McShield service depends on the following nonexistent service: mfevtp

    Error: (01/08/2014 02:30:06 PM) (Source: Service Control Manager) (User: )
    Description: The DgiVecp service failed to start due to the following error:
    %%2

    Error: (01/08/2014 09:10:35 AM) (Source: Service Control Manager) (User: )
    Description: The SSPORT service failed to start due to the following error:
    %%2

    Error: (01/08/2014 09:10:35 AM) (Source: Service Control Manager) (User: )
    Description: The McAfee McShield service depends on the following nonexistent service: mfevtp

    Error: (01/08/2014 09:10:35 AM) (Source: Service Control Manager) (User: )
    Description: The DgiVecp service failed to start due to the following error:
    %%2

    Error: (01/08/2014 08:46:39 AM) (Source: Service Control Manager) (User: )
    Description: The SSPORT service failed to start due to the following error:
    %%2

    Error: (01/08/2014 08:46:39 AM) (Source: Service Control Manager) (User: )
    Description: The McAfee McShield service depends on the following nonexistent service: mfevtp

    Error: (01/08/2014 08:46:39 AM) (Source: Service Control Manager) (User: )
    Description: The DgiVecp service failed to start due to the following error:
    %%2

    Error: (01/08/2014 08:41:12 AM) (Source: Service Control Manager) (User: )
    Description: The SSPORT service failed to start due to the following error:
    %%2


    Microsoft Office Sessions:
    =========================
    Error: (01/05/2014 04:06:24 PM) (Source: Application Hang)(User: )
    Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

    Error: (01/05/2014 04:05:34 PM) (Source: Application Hang)(User: )
    Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

    Error: (01/05/2014 04:04:00 PM) (Source: Application Hang)(User: )
    Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

    Error: (01/04/2014 09:43:28 PM) (Source: Application Hang)(User: )
    Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

    Error: (01/03/2014 09:17:35 AM) (Source: McLogEvent)(User: NT AUTHORITY)
    Description: 1

    Error: (01/03/2014 08:43:01 AM) (Source: McLogEvent)(User: NT AUTHORITY)
    Description: 3

    Error: (01/03/2014 08:41:37 AM) (Source: McLogEvent)(User: NT AUTHORITY)
    Description: 3

    Error: (01/01/2014 03:05:17 PM) (Source: McLogEvent)(User: NT AUTHORITY)
    Description: 3

    Error: (01/01/2014 03:04:59 PM) (Source: McLogEvent)(User: NT AUTHORITY)
    Description: 3

    Error: (12/29/2013 02:47:45 PM) (Source: Application Hang)(User: )
    Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000


    ==================== Memory info ===========================

    Percentage of memory in use: 54%
    Total physical RAM: 509.98 MB
    Available physical RAM: 231.7 MB
    Total Pagefile: 1248.39 MB
    Available Pagefile: 1004.61 MB
    Total Virtual: 2047.88 MB
    Available Virtual: 1951.06 MB

    ==================== Drives ================================

    Drive c: () (Fixed) (Total:33.53 GB) (Free:19.53 GB) NTFS ==>[Drive with boot components (Windows XP)]

    ==================== MBR & Partition Table ==================

    ========================================================
    Disk: 0 (MBR Code: Windows XP) (Size: 37 GB) (Disk ID: D0F4738C)
    Partition 1: (Active) - (Size=34 GB) - (Type=07 NTFS)
    Partition 2: (Not Active) - (Size=4 GB) - (Type=DB)

    ==================== End Of Log ============================
     
    Last edited by a moderator: Jan 8, 2014
    suzzie, Jan 8, 2014
    #9
  11. suzzie

    suzzie Registered Members

    Joined:
    Jan 6, 2014
    Messages:
    16
    Operating System:
    Windows XP Professional
    here is the speccy info or suppose to be
     

    Attached Files:

    suzzie, Jan 8, 2014
    #10
  12. starbuck

    starbuck Administrator - Malware Removal Specialist Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,825
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Hi Suzzie,

    I edited the reports into your post..... they are much easier to read this way.

    Sounds about right.
    This is the main problem:
    Before M$ started pushing out the service packs, 512mb was ok for XP.
    But with SP3 a lot changed and more Ram was needed.
    I would never recommend running XP on less than 1GB (1024mb )

    If XP was going to be supported for a lot longer, i would have suggested that you upgrade the Ram (is it a cheap upgrade) but with only a few months support left it's hardly worth recommending it now.

    As you are very limited when it comes to Ram memory, i'd stay away from a lot of the big heavy Anti Virus programs.
    In your case i'd recommend Bitdefender Free
    I use this on 2 of my systems and is very light on resources.

    There are a few things we need to address from the reports, so we'll take care of that and then i'll add an optional step if you want to change the Anti Virus on your system.

    Step 1
    Please download the attached fixlist.txt file and save it to your Documents folder.
    NOTE.
    It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

    NOTICE: This script was written specifically for this user, for use on that particular machine.
    Running this on another machine may cause damage to your operating system

    Re-run FRST/FRST64 and press the Fix button just once and wait.
    The tool will make a log (Fixlog.txt). Please post this in your next reply.


    Step 2
    Download TFC by OldTimer to your desktop
    • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
    • It will close all programs when run, so make sure you have saved all your work before you begin.
    • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
    • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


    Step 3
    Optional:
    If you want to change your Anti Virus Program.

    Download Bitdefender Free and save it on your system.
    Don't run the installer yet!

    Download Aswclear to your desktop.
    Don't run it yet.

    Go to Add/Remove and uninstal Avast.

    Please reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
      You will need to use the 'keyboard arrow keys' to navigate on this menu.
    • Select the first option, to run Windows in Safe Mode, then press the "Enter" key on the keyboard.
    • Then choose your usual account.
    Now click on Aswclear (the Avast removal utility) to run the program.
    Click on REMOVE
    Restart your computer

    Now that Avast has been completely removed, you can run the BitDefender installer and install the program.


    In your next reply, please submit:
    FRST fixlog.txt
    and let me know if you changed the AV and let me know how the system is running now.


    Thanks.
     

    Attached Files:

    starbuck, Jan 8, 2014
    #11
  13. suzzie

    suzzie Registered Members

    Joined:
    Jan 6, 2014
    Messages:
    16
    Operating System:
    Windows XP Professional
    i uninstalled avast and ran bitdefender, the worst yet, very slow. Im useing AVG for the first time in many years. i know i don't like it but haven't remembered why yet. with avg i can send emails and upload pics. something wrong with avast and my pc. anyway like you said they are dropping support for xp soon so i will need to upgrade. what should i go to? vista,7 not sure what the latest. help on that would be good. i have a 29 day trial period with avg and will upgrade before then,hopfully. so im not going to do any more with this machine now.
    thanks for your help and the knowlege ive learnned from it.
    suzzie
     
    suzzie, Jan 8, 2014
    #12
  14. starbuck

    starbuck Administrator - Malware Removal Specialist Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,825
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Very odd.
    BitDefender has a much smaller footprint than Avast or AVG.

    Probably best.

    Vista will be the next to go, so you should look at Win7 or Win8.
    That said, a Vista system would be very hard to come by now and sellers are not selling many systems with Win7 installed.
    Microsoft are forcing them off the market so that Win8 will be the only option.
     
    starbuck, Jan 9, 2014
    #13
  15. suzzie

    suzzie Registered Members

    Joined:
    Jan 6, 2014
    Messages:
    16
    Operating System:
    Windows XP Professional
    can anyone tell by the info posted abought my pc if it would except an upgrade to windows 7?
    im getting messages from AVG saying internet explorer is useing large sums of memory. Can the memory be clearred out so it would have more space ?
    suzzie
     
    suzzie, Jan 11, 2014
    #14
  16. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
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    Graphics Card:
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    Power Supply:
    Seasonic 750 watt
    Well not with 512 meg of ram and unfortunately nothing in any of those logs tells us anything else about your hardware either unfortunately.
    Minimum 2 Gb ram for Windows 7 or 8 and most of us would insist on 4 gb.
     
    Rich M, Jan 11, 2014
    #15
  17. suzzie

    suzzie Registered Members

    Joined:
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    Operating System:
    Windows XP Professional
    just what i needed to know Bob, thanks
     
    suzzie, Jan 12, 2014
    #16
  18. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
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    SYDNEY AUSTRALIA
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    Windows 7
    Who is Bob ?:)
     
    DSTM (Dougie), Jan 12, 2014
    #17
  19. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    Sometimes they call me Dave, which coincidentally is my middle name, but Bob is a first. Hey no one is perfect.
     
    Rich M, Jan 12, 2014
    #18
  20. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    It was tongue in cheek, Bob:biggrin:
     
    DSTM (Dougie), Jan 12, 2014
    #19
  21. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    Me too Dougie!
     
    Rich M, Jan 12, 2014
    #20
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