Computer Help Forums: hyperlink - Computer Help Forums

My wife suddenly cannot connect to hyperlinks in her AOL mail. Can someone
help?

What is the symptom? Is it opening a page with errors when she click on
those links?
"DrGaryG" wrote in message
news:0EB59B37-2BF7-4AEA-8884-72C600532BA9@microsoft.com...
> My wife suddenly cannot connect to hyperlinks in her AOL mail. Can someone
> help?
>

Absolutely nothing happens when she clicks on the links.
Gary

"Donald" wrote:

> What is the symptom? Is it opening a page with errors when she click on
> those links?
> "DrGaryG" wrote in message
> news:0EB59B37-2BF7-4AEA-8884-72C600532BA9@microsoft.com...
> > My wife suddenly cannot connect to hyperlinks in her AOL mail. Can someone
> > help?
> >
>

"DrGaryG" wrote in message
news:0EB59B37-2BF7-4AEA-8884-72C600532BA9@microsoft.com...

> My wife suddenly cannot connect to hyperlinks in her AOL mail. Can someone
> help?

The standard cure for problems like this is to uninstal the
app, then reinstal it. This works more than half the time.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

[Crosspost to IE General]

WinXP SP2 or SP3? IE6, IE7, or IE8? Is the computer fully patched at
Windows Update?

You click on a link and an IE window doesn't even open:
http://www.oehelp.com/ielnk.aspx (ignore the reference to OE)
~~
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

DrGaryG wrote:
> Absolutely nothing happens when she clicks on the links.
>
> "Donald" wrote:
>> What is the symptom? Is it opening a page with errors when she click on
>> those links?
>>
>>> My wife suddenly cannot connect to hyperlinks in her AOL mail. Can
>>> someone
>>> help?

Yes IE8 and SP3. We will try the patch you sent.
Thanks.


"PA Bear [MS MVP]" wrote:

> [Crosspost to IE General]
>
> WinXP SP2 or SP3? IE6, IE7, or IE8? Is the computer fully patched at
> Windows Update?
>
> You click on a link and an IE window doesn't even open:
> http://www.oehelp.com/ielnk.aspx (ignore the reference to OE)
> ~~
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
> DrGaryG wrote:
> > Absolutely nothing happens when she clicks on the links.
> >
> > "Donald" wrote:
> >> What is the symptom? Is it opening a page with errors when she click on
> >> those links?
> >>
> >>> My wife suddenly cannot connect to hyperlinks in her AOL mail. Can
> >>> someone
> >>> help?
>
>

1a. Start | Settings | Control Panel | Add/Remove Programs | Set Program
Access and Defaults | Click on the downward-pointing arrows to the right of
the configuration that's already checked | Browser: Select "Internet
Explorer" here (not "Use my current...").

Illustration: http://www.winsupers...sp1_beta_03.gif

1b. Now check your settings here: IE Tools | Internet Options | Programs |
Default web browser.

If no joy, see:

2a. Hyperlinks do not work in Outlook Express after you upgrade to IE7
[and/or IE8]
http://support.microsoft.com/kb/929867

2b. Hyperlinks do not work in Outlook Express or in Word:
http://support.microsoft.com/kb/823301
--
~PA Bear


DrGaryG wrote:
> Yes IE8 and SP3. We will try the patch you sent.
> Thanks.
>
>
> "PA Bear [MS MVP]" wrote:
>
>> [Crosspost to IE General]
>>
>> WinXP SP2 or SP3? IE6, IE7, or IE8? Is the computer fully patched at
>> Windows Update?
>>
>> You click on a link and an IE window doesn't even open:
>> http://www.oehelp.com/ielnk.aspx (ignore the reference to OE)
>> ~~
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>> DrGaryG wrote:
>>> Absolutely nothing happens when she clicks on the links.
>>>
>>> "Donald" wrote:
>>>> What is the symptom? Is it opening a page with errors when she click on
>>>> those links?
>>>>
>>>>> My wife suddenly cannot connect to hyperlinks in her AOL mail. Can
>>>>> someone
>>>>> help?