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Network Obtains Ip But No Internet

#1 User is offline   alvaa 

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Posted 28 Jul 2010 - 05:03 PM

I was not sure whether to put this here, in malware, or networking. I am working on my friend's computer and he had like 30 malware and 6 viruses. I removed all of them with Nod32 and Malwarebytes. However, now when I plug the ethernet cable in the back, it shows it getting an IP but will not let me get on the Internet. I have tried different network cards and cables so I know that this isn't the problem. It seems like the viruses and/or malware has screwed up something in my network card config? Any ideas?

#2 User is online   BeeCeeBee 

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Posted 28 Jul 2010 - 05:15 PM

Welcome Alvaa,

The best thing to do is allow the malware removal specialists to take a look I can't be sure that will be tonight but more likely than not before morning. In the meantime I would suggest that you read and follow the instructions posted in this link . http://computerhelpf...e-removal-help/ and post it in malware removal.

In fact I will move this thread to that forum which should bring faster results.
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#3 User is offline   starbuck 

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Posted 29 Jul 2010 - 12:49 AM

Hi alvaa,

Have you tried booting into 'Safe mode with Networking' to see if this works?

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I removed all of them with Nod32 and Malwarebytes.

I'd like to see what MBAM removed.
It may give us an idea of what we are dealing with.
Start Malwarebytes AntiMalware.
Click on the logs tab.
The logs are date stamped ... double click on the log that showed the infection items.
It'll open in notepad.

Can you copy this to another system so you can post it here?

Thanks
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