Computer Help Forums: Need Help - Blue Screen Driver IRQL Not Less or Equal - Computer Help Forums

Hi -

I am having trouble with this error on my son's laptop.

The other info that comes up is:

Stop: OX00000D1 and then the 4 other sets of numbers.

If you need those to help, please let me know.

I don't know enough about computers to fix this one.

The laptop was fine and then all of the sudden it started giving him
this error code when he's on the web. I don't think he's installed
anything new. The only thing I know that could be bad on his computer
is Limewire.

I ran malwarebytes and his AVG virus and nothing came up.

Can anyone help? His laptop also seems to take forever and a day to
connect to the internet - it didn't used to do this either.

I hope someone can help b/c he steals my laptop all the time now and I
get stuck trying to figure out what's wrong with his. Thanks!!!:smile:


--
schnebbles

schnebbles wrote:

>
> Hi -
>
> I am having trouble with this error on my son's laptop.
>
> The other info that comes up is:
>
> Stop: OX00000D1 and then the 4 other sets of numbers.
>
> If you need those to help, please let me know.
>
> I don't know enough about computers to fix this one.
>
> The laptop was fine and then all of the sudden it started giving him
> this error code when he's on the web. I don't think he's installed
> anything new. The only thing I know that could be bad on his computer
> is Limewire.
>
> I ran malwarebytes and his AVG virus and nothing came up.
>
> Can anyone help? His laptop also seems to take forever and a day to
> connect to the internet - it didn't used to do this either.
>
> I hope someone can help b/c he steals my laptop all the time now and I
> get stuck trying to figure out what's wrong with his. Thanks!!!:smile:

From http://aumha.org/a/stop.htm

0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

The system attempted to access pageable memory using a kernel process IRQL
that was too high. The most typical cause is a bad device driver (one that
uses improper addresses). It can also be caused by caused by faulty or
mismatched RAM, or a damaged pagefile.

So, answer The First Question Of Troubleshooting: If the problem is new,
what changed between the time things worked and the time they didn't?

Did your son update any drivers? This includes installing drivers from
Windows Update. If he did, uninstall them.

Otherwise, it may be hardware failure. If no drivers have been changed and
you're sure the machine is clean (and yes, Limewire is a vector for
infection), then I'd start by troubleshooting the RAM.

http://www.elephantb...Hardware_Tshoot

You know your skill level best and whether it would be better to take the
laptop to a competent computer tech. If you go this route, don't use a
BigComputerStore/GeekSquad type of place.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantb...puters.com/#FAQ

Please post a complete copy of the Stop Error Report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure. Check for
variants of the Stop Error message.

The timing of the error could be an important clue. You say it occurs
when on the internet. Does it ever occur before the boot process
completes?

What internet browser is being used?

Background information on Stop Error message
http://msdn2.microso...y/ms795930.aspx

0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
The system attempted to access pageable memory using a kernel process
IRQL that was too high. The most typical cause is a bad device driver
(one that uses improper addresses). It can also be caused by caused by
faulty or mismatched RAM, or a damaged pagefile.
Source: http://aumha.org/a/stop.htm

Debugging Tools
http://www.microsoft...installx86.Mspx

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


schnebbles wrote:
> Hi -
>
> I am having trouble with this error on my son's laptop.
>
> The other info that comes up is:
>
> Stop: OX00000D1 and then the 4 other sets of numbers.
>
> If you need those to help, please let me know.
>
> I don't know enough about computers to fix this one.
>
> The laptop was fine and then all of the sudden it started giving him
> this error code when he's on the web. I don't think he's installed
> anything new. The only thing I know that could be bad on his computer
> is Limewire.
>
> I ran malwarebytes and his AVG virus and nothing came up.
>
> Can anyone help? His laptop also seems to take forever and a day to
> connect to the internet - it didn't used to do this either.
>
> I hope someone can help b/c he steals my laptop all the time now and I
> get stuck trying to figure out what's wrong with his.
> Thanks!!!:smile:

Hi - thanks for the reply.

How would I know if he installed any updated drivers? I would imagine
if that little shield icon pops up to install new updates, he probably
did that. Otherwise probably nothing. I should have him uninstall
Limewire.

I don't think he's going to know what changed. I don't think it has a
virus so I'll try that link you referenced, although I'm afraid I might
get confused.

I might end up taking it in. Usually I can fix minor problems but this
one seems a little more than minor to me.


--
schnebbles

Gerry - all of the numbers are:

Stop: 0x00000D1 (0x62004D57, 0x00000002, ox00000001, oxF7F8917E)

Does that help?

The blue screen stays until I shut the computer down. To my knowledge
it only does it while surfing the internet. I'll have to ask him to
double check.

We are using Firefox.

I'll check out all of the links tonight when I get home. Thank you!


--
schnebbles

Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
posting to this newsgroup.

Possibilities include
http://support.micro...33comm=1&res=20


schnebbles wrote:
> Hi -
>
> I am having trouble with this error on my son's laptop.
>
> The other info that comes up is:
>
> Stop: OX00000D1 and then the 4 other sets of numbers.
>
> If you need those to help, please let me know.
>
> I don't know enough about computers to fix this one.
>
> The laptop was fine and then all of the sudden it started giving him
> this error code when he's on the web. I don't think he's installed
> anything new. The only thing I know that could be bad on his computer
> is Limewire.
>
> I ran malwarebytes and his AVG virus and nothing came up.
>
> Can anyone help? His laptop also seems to take forever and a day to
> connect to the internet - it didn't used to do this either.
>
> I hope someone can help b/c he steals my laptop all the time now and I
> get stuck trying to figure out what's wrong with his. Thanks!!!:smile:

On May 12, 8:11 pm, schnebbles wrote:
> Hi - thanks for the reply.
>
> How would I know if he installed any updated drivers? I would imagine
> if that little shield icon pops up to install new updates, he probably
> did that. Otherwise probably nothing.  I should have him uninstall
> Limewire.  
>
> I don't think he's going to know what changed.  I don't think it has a
> virus so I'll try that link you referenced, although I'm afraid I might
> get confused.
>
> I might end up taking it in.  Usually I can fix minor problems but this
> one seems a little more than minor to me.
>
> --
> schnebbles

You need to know that most anti-virus will add a driver in order to
help to protect you PC.

Have you tried using System Restore to a date previous to this happening?
This will remove any drivers/applications installed after the date you
choose (but will not affect any of your data files). Search the Windows help
file if you're not sure how to use this feature.

If system restore doesn't work you can also try sigverif.exe -> start ->
run -> sigverif.exe to check for unsigned device drivers, which are common
cause of system instability, then post a copy of the results here.

regards,

Malcolm.

"PA Bear [MS MVP]" wrote in message
news:uyjDJ2z0JHA.1492@TK2MSFTNGP04.phx.gbl...
> Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
> posting to this newsgroup.
>
> Possibilities include
> http://support.micro...33comm=1&res=20
>
>
> schnebbles wrote:
>> Hi -
>>
>> I am having trouble with this error on my son's laptop.
>>
>> The other info that comes up is:
>>
>> Stop: OX00000D1 and then the 4 other sets of numbers.
>>
>> If you need those to help, please let me know.
>>
>> I don't know enough about computers to fix this one.
>>
>> The laptop was fine and then all of the sudden it started giving him
>> this error code when he's on the web. I don't think he's installed
>> anything new. The only thing I know that could be bad on his computer
>> is Limewire.
>>
>> I ran malwarebytes and his AVG virus and nothing came up.
>>
>> Can anyone help? His laptop also seems to take forever and a day to
>> connect to the internet - it didn't used to do this either.
>>
>> I hope someone can help b/c he steals my laptop all the time now and I
>> get stuck trying to figure out what's wrong with his. Thanks!!!:smile:
>

You do NOT want to use System Restore to "undo" a driver or software update
or installation!!

Malcolm McCaffery wrote:
> Have you tried using System Restore to a date previous to this happening?
> This will remove any drivers/applications installed after the date you
> choose (but will not affect any of your data files). Search the Windows
> help
> file if you're not sure how to use this feature.
>
> If system restore doesn't work you can also try sigverif.exe -> start ->
> run -> sigverif.exe to check for unsigned device drivers, which are common
> cause of system instability, then post a copy of the results here.
>
> regards,
>
> Malcolm.
>
> "PA Bear [MS MVP]" wrote in message
> news:uyjDJ2z0JHA.1492@TK2MSFTNGP04.phx.gbl...
>> Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
>> posting to this newsgroup.
>>
>> Possibilities include
>> http://support.micro...33comm=1&res=20
>>
>>
>> schnebbles wrote:
>>> Hi -
>>>
>>> I am having trouble with this error on my son's laptop.
>>>
>>> The other info that comes up is:
>>>
>>> Stop: OX00000D1 and then the 4 other sets of numbers.
>>>
>>> If you need those to help, please let me know.
>>>
>>> I don't know enough about computers to fix this one.
>>>
>>> The laptop was fine and then all of the sudden it started giving him
>>> this error code when he's on the web. I don't think he's installed
>>> anything new. The only thing I know that could be bad on his computer
>>> is Limewire.
>>>
>>> I ran malwarebytes and his AVG virus and nothing came up.
>>>
>>> Can anyone help? His laptop also seems to take forever and a day to
>>> connect to the internet - it didn't used to do this either.
>>>
>>> I hope someone can help b/c he steals my laptop all the time now and I
>>> get stuck trying to figure out what's wrong with his. Thanks!!!:smile:

Does the Stop Error occur immediately you attempt an internet connection
or later? Are you connecting using a wireless or wired connection? Does
the error occur if you use an ethernet wired connection?

What is the laptop make and model?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

schnebbles wrote:
> Gerry - all of the numbers are:
>
> Stop: 0x00000D1 (0x62004D57, 0x00000002, ox00000001, oxF7F8917E)
>
> Does that help?
>
> The blue screen stays until I shut the computer down. To my knowledge
> it only does it while surfing the internet. I'll have to ask him to
> double check.
>
> We are using Firefox.
>
> I'll check out all of the links tonight when I get home. Thank you!

You should format your hard drive and reinstall windows.


--
- Igitur qui desiderat pacem, praeparet bellum.
- Calling an illegal alien an "undocumented worker" is like calling a
drug dealer an "unlicensed pharmacist"
spam9999fre@rohio.com (remove 999 for proper email address)


"schnebbles" wrote in message
news:7473d231cfc4fb86444b46714e987d5f@nntp-gateway.com...
>
> Gerry - all of the numbers are:
>
> Stop: 0x00000D1 (0x62004D57, 0x00000002, ox00000001, oxF7F8917E)
>
> Does that help?
>
> The blue screen stays until I shut the computer down. To my knowledge
> it only does it while surfing the internet. I'll have to ask him to
> double check.
>
> We are using Firefox.
>
> I'll check out all of the links tonight when I get home. Thank you!
>
>
> --
> schnebbles

schnebbles

This is the Real Truth imposter impersonating Leythos.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Leythos wrote:
> You should format your hard drive and reinstall windows.
>
>
>
> "schnebbles" wrote in message
> news:7473d231cfc4fb86444b46714e987d5f@nntp-gateway.com...
>>
>> Gerry - all of the numbers are:
>>
>> Stop: 0x00000D1 (0x62004D57, 0x00000002, ox00000001, oxF7F8917E)
>>
>> Does that help?
>>
>> The blue screen stays until I shut the computer down. To my
>> knowledge it only does it while surfing the internet. I'll have to
>> ask him to double check.
>>
>> We are using Firefox.
>>
>> I'll check out all of the links tonight when I get home. Thank you!
>>
>>
>> --
>> schnebbles

How do you know?

--

Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.



"Gerry" wrote in message
news:ewxTvm10JHA.4800@TK2MSFTNGP06.phx.gbl...
> schnebbles
>
> This is the Real Truth imposter impersonating Leythos.
>
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> Leythos wrote:
>> You should format your hard drive and reinstall windows.
>>
>>
>>
>> "schnebbles" wrote in message
>> news:7473d231cfc4fb86444b46714e987d5f@nntp-gateway.com...
>>>
>>> Gerry - all of the numbers are:
>>>
>>> Stop: 0x00000D1 (0x62004D57, 0x00000002, ox00000001, oxF7F8917E)
>>>
>>> Does that help?
>>>
>>> The blue screen stays until I shut the computer down. To my
>>> knowledge it only does it while surfing the internet. I'll have to
>>> ask him to double check.
>>>
>>> We are using Firefox.
>>>
>>> I'll check out all of the links tonight when I get home. Thank you!
>>>
>>>
>>> --
>>> schnebbles

Liar

--
The Real Truth http://pcbutts1-ther...h.blogspot.com/
*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not waste
your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.




"Gerry" wrote in message
news:ewxTvm10JHA.4800@TK2MSFTNGP06.phx.gbl...
> schnebbles
>
> This is the Real Truth imposter impersonating Leythos.
>
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> Leythos wrote:
>> You should format your hard drive and reinstall windows.
>>
>>
>>
>> "schnebbles" wrote in message
>> news:7473d231cfc4fb86444b46714e987d5f@nntp-gateway.com...
>>>
>>> Gerry - all of the numbers are:
>>>
>>> Stop: 0x00000D1 (0x62004D57, 0x00000002, ox00000001, oxF7F8917E)
>>>
>>> Does that help?
>>>
>>> The blue screen stays until I shut the computer down. To my
>>> knowledge it only does it while surfing the internet. I'll have to
>>> ask him to double check.
>>>
>>> We are using Firefox.
>>>
>>> I'll check out all of the links tonight when I get home. Thank you!
>>>
>>>
>>> --
>>> schnebbles

In article <8BnOl.26074$9J5.19294@newsfe13.iad>, spam9999free@rrohio.com
says...
> Path: news.astraweb.com!border5.newsrouter.astraweb.com!news.glorb.com!news2.glorb.com!border1.nntp.dca.giganews.com!nntp.giganews.com!nx02.iad01.newshosting.com!newshosting.com!69.16.185.16.MISMATCH!npeer02.iad.highwinds-media.com!news.highwinds-media.com!feed-me.highwinds-media.com!post01.iad.highwinds-media.com!newsfe13.iad.POSTED!4b08191c!not-for-mail
> From: "Leythos"
> Newsgroups: microsoft.public.windowsxp.general
> References: <43c326a76674b69f4c4d9ac8e6e0339f@nntp-gateway.com> <94931a053247dd1f462369a83cb723bc@nntp-gateway.com> <7473d231cfc4fb86444b46714e987d5f@nntp-gateway.com>
> In-Reply-To: <7473d231cfc4fb86444b46714e987d5f@nntp-gateway.com>
> Subject: Re: Need Help - Blue Screen Driver IRQL Not Less or Equal
> Lines: 31
> MIME-Version: 1.0
> Content-Type: text/plain; format=flowed; charset="iso-8859-1"; reply-type=original
> Content-Transfer-Encoding: 7bit
> X-Priority: 3
> X-MSMail-Priority: Normal
> X-Newsreader: Microsoft Windows Mail 6.0.6001.18000
> X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6001.18049
> X-Antivirus: avast! (VPS 090512-0, 05/12/2009), Outbound message
> X-Antivirus-Status: Clean
> Message-ID: <8BnOl.26074$9J5.19294@newsfe13.iad>
> X-Complaints-To: abuse@teranews.com
> NNTP-Posting-Date: Tue, 12 May 2009 23:27:00 UTC
> Organization: TeraNews.com
> Date: Tue, 12 May 2009 16:26:59 -0700
>
> You should format your hard drive and reinstall windows.
>

Abuse complaint sent to Teranews.

--
- Igitur qui desiderat pacem, praeparet bellum.
- Calling an illegal alien an "undocumented worker" is like calling a
drug dealer an "unlicensed pharmacist"
spam999free@rrohio.com (remove 999 for proper email address)

OK so the Real Truth imposter is impersonating Peter Foldes now!

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Peter Foldes wrote:
> How do you know?
>
>
> "Gerry" wrote in message
> news:ewxTvm10JHA.4800@TK2MSFTNGP06.phx.gbl...
>> schnebbles
>>
>> This is the Real Truth imposter impersonating Leythos.
>>
>>
>> --
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> Leythos wrote:
>>> You should format your hard drive and reinstall windows.
>>>
>>>
>>>
>>> "schnebbles" wrote in message
>>> news:7473d231cfc4fb86444b46714e987d5f@nntp-gateway.com...
>>>>
>>>> Gerry - all of the numbers are:
>>>>
>>>> Stop: 0x00000D1 (0x62004D57, 0x00000002, ox00000001, oxF7F8917E)
>>>>
>>>> Does that help?
>>>>
>>>> The blue screen stays until I shut the computer down. To my
>>>> knowledge it only does it while surfing the internet. I'll have to
>>>> ask him to double check.
>>>>
>>>> We are using Firefox.
>>>>
>>>> I'll check out all of the links tonight when I get home. Thank
>>>> you! --
>>>> schnebbles

I am going to teach you trolls a lesson. That stalker says he has filed 10
plus abuse reports with various people yet who ever is impersonating him is
still doing it. I have changed my nic to Leythos now all you idiots think my
account is going to get cancelled, well guess what, the stalker Leythos
thinks his name is a trademark and is unique. He thinks that because he is
an idiot. Watch what happens. BTW my real name is Leythos and I have every
right to use it.


--
The Real Truth http://pcbutts1-ther...h.blogspot.com/
*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not waste
your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.




"Gerry" wrote in message
news:ewxTvm10JHA.4800@TK2MSFTNGP06.phx.gbl...
> schnebbles
>
> This is the Real Truth imposter impersonating Leythos.
>
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> Leythos wrote:
>> You should format your hard drive and reinstall windows.
>>
>>
>>
>> "schnebbles" wrote in message
>> news:7473d231cfc4fb86444b46714e987d5f@nntp-gateway.com...
>>>
>>> Gerry - all of the numbers are:
>>>
>>> Stop: 0x00000D1 (0x62004D57, 0x00000002, ox00000001, oxF7F8917E)
>>>
>>> Does that help?
>>>
>>> The blue screen stays until I shut the computer down. To my
>>> knowledge it only does it while surfing the internet. I'll have to
>>> ask him to double check.
>>>
>>> We are using Firefox.
>>>
>>> I'll check out all of the links tonight when I get home. Thank you!
>>>
>>>
>>> --
>>> schnebbles

Ok -

I am using Windows XP SP3

MPC Transport T2200 is the laptop.

The blue screen seems to appear at random times. I can be surfing the
web for a long time and all the sudden it just pops up.

I installed a plug in from Microsoft that is for Firefox, maybe that
will help but I'm not counting on it.

I don't think I can reinstall windows b/c I don't have the program. My
son's step-mom got the computer from a friend.

I am using a wireless connection and have not tried wired.


--
schnebbles

Try using my Remove-it software, Choose yes for all options when prompted.
Download it here
http://www.ms-mvp.org/ see if that helps.


--
The Real Truth http://pcbutts1-ther...h.blogspot.com/
*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not waste
your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.




"schnebbles" wrote in message
news:67beada5678bf559c69380b7cea60fff@nntp-gateway.com...
>
> Ok -
>
> I am using Windows XP SP3
>
> MPC Transport T2200 is the laptop.
>
> The blue screen seems to appear at random times. I can be surfing the
> web for a long time and all the sudden it just pops up.
>
> I installed a plug in from Microsoft that is for Firefox, maybe that
> will help but I'm not counting on it.
>
> I don't think I can reinstall windows b/c I don't have the program. My
> son's step-mom got the computer from a friend.
>
> I am using a wireless connection and have not tried wired.
>
>
> --
> schnebbles

Ignore this MVP Imposter and Spoofer, schnebbles.

Leythos wrote:
> Try using my Remove-it software, Choose yes for all options when prompted.
> Download it here
> http://www.ms-mvp.org/ see if that helps.
>
>
>
> "schnebbles" wrote in message
> news:67beada5678bf559c69380b7cea60fff@nntp-gateway.com...
>>
>> Ok -
>>
>> I am using Windows XP SP3
>>
>> MPC Transport T2200 is the laptop.
>>
>> The blue screen seems to appear at random times. I can be surfing the
>> web for a long time and all the sudden it just pops up.
>>
>> I installed a plug in from Microsoft that is for Firefox, maybe that
>> will help but I'm not counting on it.
>>
>> I don't think I can reinstall windows b/c I don't have the program. My
>> son's step-mom got the computer from a friend.
>>
>> I am using a wireless connection and have not tried wired.
>>
>>
>> --
>> schnebbles